Yes, we require a $75 non-refundable retainer in order to book. The retainer is applied towards the total cost of your rental. If you need to cancel your event, we will hold your retainer and you can reschedule for any future date in the current year.

Full payment is due three days (72 hours) prior to your event date. Failure to pay by invoice due date will result in booking cancellation.

There are no shoes, food, drinks, face paints, confetti, gender reveal dust/powder, pen/marker/crayon/paint/etc. allowed on the bounce house and bubble as it can cause the vinyl to pop, rip, or stain. Any damage beyond typical wear and tear will result in an additional fee to repair or replace the damage done. We do not set up at events with face paint. Face paint (even washable) permanently stains the bouncers and bubble. If any face paint gets on the bouncer or bubble the client will be help responsible for replacement costs. Adult supervision is always required.

We can set up on grass, turf, asphalt, concrete, pavers, or inside a venue or home. We cannot under any circumstances set up on rocks, gravel, or dirt. PLEASE NOTE: Access to an outlet is required for all events as we do not offer generators at this time.

The safety of everyone is our number one priority. Inflatables must be deflated when winds reach 15 mph, no exceptions! If it is raining the day of your event and your event is held outdoors, your deposit will be held and you will be able to reschedule for any future date in the current year.

Delivery fee is dependent on location. If you would like to know the cost of delivery prior to booking your rental, please contact us!

* Inflatable * Blower * Extension Cord * Rules Sign * Sandbags for indoor events or stakes for outdoor events

Set up time is included in the booked time slot. We do not have a time limit for the rentals. We drop off and pick up on the same day. We set up as early as 9 am and pick up as late as 9 pm.

Life happens! If you need to cancel your event, we will hold your $75 non-refundable deposit and apply it to any future date in the current year, should you reschedule. You can cancel or reschedule up to 24 hours before your event hassle free. We're all about making things simple for you! You can relax knowing you won't be charged for anything you don't use. Book with confidence—and a smile—because we’ve got you covered!

Yes! We wash, sanitize, and dry our inflatables immediately after each use. We are committed to ensure our clients are in a clean, well maintained, and safe environment.